Office / Admin Assistant

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Who you are: An incredibly organized individual looking for steady long-term part-time employment.

What we are looking to hire: An office/admin assistant to work 15-20 hours a week to help keep our teams and administration organized. Key responsibility will be to track project basics to ensure that hours and billings don't slip through the cracks.

What would you be doing:

Daily:

• Track incoming emails and support requests to ensure they are assigned or logged
• Ensure developers are tracking billable hours against projects
• Interface with administration to confirm ongoing projects are on track
• Keep tabs on low-priority issues and support requests to ensure they get appropriate action when possible
• Confirm all client work done is tracked and marked for billing

Weekly:

• Aid administration in tracking development billing goals

Monthly:

• Aid administration in accurate invoicing and project tracking

A successful candidate will be able to:

• Work with a variety of personalities to ensure that work is tracked and billed accurately
• Commit to a steady (but flexible!) schedule and work around the schedules of the other employees
• Keep in contact with clients when necessary, always keeping a professional tone
• Be comfortable tracking and creating project billing agreements and invoices
• Be comfortable contacting clients for overdue invoices

Bonus points for candidates who:

• Have a background in development, accounting, or billing
• Admin assistant experience

Base pay will vary based on experience.

Contact [email protected] for more information!

Support Specialist

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Support Specialist Responsibilities:

• Take ownership over the support and maintenance of the SAP Business One installations of a varied set of clients.
• Be a friendly support contact, no matter the client personality
• Work well in a team-based environment.
• Multi-task and prioritize effectively against a varied list of support issues.
• Communicate effectively both digitally and in person.
• Continually and actively increase your knowledge of our work, and SAP Business One's specific quirks

Support Specialist Requirements:

• A working knowledge of enterprise resource planning software.
• An understanding of accounting systems.
• Experience in a business software support role.
• A technical mind, and a willingness to learn the quirks of our client's software.
• English fluency, and the legal ability to work in the US.
• A willingness and excitement to work directly with a varied set of clients.

Support Specialist Good-to-Haves:

• SQL query writing experience, or a proven ability to learn quickly with similar language experience
• Any specific experience with SAP Business One, SQL Server, or any of the similar ERP solutions.
• A familiarity with the creation and maintenance of views and stored procedures
• A relevant Business/Accounting/Computer Science degree

Base pay will vary based on experience. We offer a health insurance stipend for all full-time workers, and have sizable yearly raises.

Contact [email protected] for more information!

Other

We are always taking resumes for outstanding individuals. Are you a talented developer looking for a career change? Are you a web designer with a strong portfolio looking to contribute to a growing team? Do you have SAP Business One experience, and want to help support a strong group of clients? We keep an active resume file, and our hiring rounds always reference our current known pool.

Send us your information today to [email protected]